Ready for the state before the state asks.

Yes. Several home care systems now use AI for EVV and compliance, mostly in scheduling and billing, and in most of them the AI suggests while your office does the work. In CareBravo, the Compliance agent does the work inside rules you write once: The tap is the visit record the state wants. It is one of nine agents, one for every job in the office, coordinated by Cary. A person confirms anything that moves money or changes care. CareBravo’s AI runs inside our HIPAA safeguards. Your clients’ records are not sent to public frontier AI models.

Cary drafts and you confirm; nothing leaves until you do. For an incident, CareBravo shows the deadlines as a countdown and drafts the notice. You send it.

CCSP, SOURCE, NOW, COMP, ICWP and Georgia Families. The program is a filter on the audit pack, and the requirement sets follow each program’s manual.

Anything that changes money or care waits for you. There is no setting that removes the confirm.

Authorized hours are what the state or plan approved for the client. Scheduled hours are what you put on the calendar. You can only bill up to the authorized amount, so schedule inside it. CMS lists billing more units than the plan allows as a common error that leads to improper payment. Read the full answer

Let caregivers swap only with someone trained and cleared for that client, and have a person in your office approve it before the visit. Georgia’s private home care rule says no personal care assistant may be assigned a task before required training and a competency check are done. Update the schedule so the visit record matches who really went. Read the full answer

EVV (electronic visit verification) is a record, made when the visit happens, that shows who gave which service to whom, where, on what date, and when it started and ended. The 21st Century Cures Act requires it for Medicaid personal care services, and states set the details. In Georgia, PSS agencies must use it. Read the full answer

In Georgia, an administrator can enter the missed clock-in or clock-out by hand in the EVV portal. A reason code is required. Use the real times, ask the caregiver what happened, and keep a note. Fixing it the same day is much easier than fixing it weeks later when the claim is rejected. Read the full answer

Federal law says EVV must verify six things: the type of service, who received it, the date, where it was given, who gave it, and when it started and ended. Georgia’s EVV page lists the same items. States pick the system, but all of them must capture these six. Read the full answer