Caregiver
Agent 08 of nine · Retention · The caregiver who stayed.
Caregivers who stay past day 90.
CareBravo®’s Retention agent is AI caregiver retention software for Medicaid home and community based care agencies. The Retention agent offers hours first, inside the hours she asked for, drafts the thank-you for a specific thing, and flags who is at risk before the text comes. A person confirms anything that moves money or changes care.
The work we carry
Hours offered first, thank-yous drafted, risk flagged.
The bravo you keep
The caregiver who stayed.
We email you the highlights the moment you ask. No call. Nobody calls unless you ask.
The product, not a promise
This is the screen for Retention.
Real product screen. Sample agency, sample data, not a claim.
What your people and your office see.
Caregiver
Points she can redeem for a gift card or paid time.
Caregiver
A first-week check-in from your agency.
Real product screens. Sample agency, sample data.
On the office screen: Recognition: points for good deeds, the badge you award, and thank-yous in your name. Nothing is ever docked.
If any of these are your sentences.
- Our best caregiver quit and the first I heard was the text.
- I offer shifts she can’t take and she feels guilty saying no.
- I can’t tell who’s about to leave.
- I say thank you in the hallway and it never reaches anyone.
- Day 90 is where we lose them.
- She asked for one county only and I forgot.
Why your current app can’t
The first you hear that your best caregiver is leaving is the text. She was offered shifts she couldn’t take and felt guilty saying no. The thank-you you said in the hallway never reached anyone. Day 90 is where you lose them.
What the Retention agent makes from the tap
The Retention agent offers hours first, inside the hours she asked for, drafts the thank-you for a specific thing, and flags who is at risk before the text comes. Points for good deeds are never taken away. The CareSuperhero badge is yours to award. You confirm every thank-you.
CareBravo is the Autonomous Care OS®: an operating system for Medicaid home and community based care, with an AI agent built into each of nine jobs. It starts as the EVV your state approved. Then it does the office work from the caregiver’s one tap at the door. How the whole thing works
Questions
An owner’s exact words, answered on the screen, three ways to have it done.
Owner asks
Who is about to leave?
Your teamCore
The retention overview lists caregivers at risk of leaving, with the 90-day cliff in view.
You see it before the text.Cary®Autonomous
Cary offers hours first, inside the hours they asked for, drafts the thank-yous for a specific thing, and flags the risk. You confirm. Points for good deeds are never taken away, and the CareSuperhero badge is yours to award.
Hours offered first.Five promises, written like promises.
- Nothing stops. Your current system keeps running while CareBravo runs beside it for two weeks on your real data. The Parallel Promise™
- 99%, in writing. On Managed Billing, at least 99% of your claims go out without a mistake we caused. If we make one, we fix it free. We cannot promise what a payer decides. Read the guarantee
- The floor, stated up front: $250 a month, no seats, no per-user fees, no implementation fee — and corrections never billed twice.
- Thirty days’ notice, either way.
- Nobody calls unless you ask.
What owners ask about retention.
Is there AI software for caregiver retention in home care?
Yes. Several home care systems now use AI for caregiver retention, mostly in scheduling and billing, and in most of them the AI suggests while your office does the work. In CareBravo, the Retention agent does the work inside rules you write once: The Retention agent offers hours first, inside the hours she asked for, drafts the thank-you for a specific thing, and flags who is at risk before the text comes. It is one of nine agents, one for every job in the office, coordinated by Cary. A person confirms anything that moves money or changes care. CareBravo’s AI runs inside our HIPAA safeguards. Your clients’ records are not sent to public frontier AI models.
Is a caregiver penalized for saying no?
No. A declined offer, a swap request or a late clock-in never takes credit away. Offers only come inside the hours she set.
Does a caregiver see a ranking?
No. She sees her own record. No ranking against other caregivers.
How does recognition work?
A caregiver earns points for good deeds and can redeem them, for example for a gift card or a request for paid time. Points are never taken away. You award the CareSuperhero badge yourself, and every award names the deed and the date.
What do I still decide?
Thank-yous are drafted by Cary and confirmed by you. Awards for going above and beyond always wait for you.
What are good ways to thank and recognize caregivers?
Recognition works best when it is planned, specific and from the owner. Lack of recognition was in the top five reasons caregivers leave. Send a short personal note naming what she did, tell the family’s kind words straight away, and keep a small routine, such as a monthly shout-out. Read the full answer
Why do my caregivers keep quitting?
Caregivers usually leave over how they are treated, not only pay. In a large Home Care Pulse set of caregiver interviews, the top reasons were poor communication from the office, hours and scheduling, pay and benefits, too little training, and no recognition. Fixing the first two costs little and often helps most. Read the full answer
How do I keep new caregivers past the first 90 days?
Over a quarter of caregivers leave in the first 90 days, so the first weeks matter most. Set clear expectations before the first client, train before she is alone, check in after her first visits, and give her steady hours. Home Care Pulse also advises thanking caregivers in a planned way, not by accident. Read the full answer
What is the turnover rate for home care aides?
PHI reports home care turnover was nearly 75% in 2024. Home Care Pulse’s older research put the typical agency between 40% and 67% a year. Numbers differ because groups count differently. Treat it as: most agencies lose a large share of caregivers every year. Read the full answer
How do I give my caregivers more hours?
Steady hours come from matching caregivers to clients near them, giving each caregiver a small group of regular clients, and keeping open shifts from sitting empty. Hours and scheduling are the second most common reason caregivers leave, so they are worth fixing early. Read the full answer
You take the bravo. We take the work.
Is Retention the job you’d hand over first?
The Calculator maps your drain across all nine jobs, shows which to hand over first, and recommends one plan. It never sells you up.
We email you the highlights the moment you ask. No call. Nobody calls unless you ask.