Should I pay caregivers by the schedule or by what they clock in on EVV?
Pay for the time worked, and use the checked-in record as your proof of when it happened. The schedule is the plan. EVV is the record. Georgia says EVV does not change its rules on authorized units or overtime pay, so run payroll on real times and confirm your policy with the Department of Labor.
Paying from the schedule can feel simple, but it can go wrong in both directions. If a caregiver arrives late and you pay the full schedule, your payroll says one thing and your visit record says another. If a caregiver stays late and you pay only the schedule, you may owe wages you did not pay.
A safer approach:
- Use the EVV record (the check-in and check-out) as the first source for visit times.
- Look at any visit that was edited by hand. A manual change needs a reason code and a note.
- Add paid travel time between visits.
- Add the visit totals to get weekly hours, then check overtime.
Georgia’s EVV FAQ says a missed clock-in or clock-out can be entered by an administrator with a reason code, and that EVV does not change DCH policy on authorized units or overtime pay. So EVV is your evidence, but the state still decides what is billable and the wage rules still decide what you owe.
Before you set a written policy for rounding or grace periods, check it with the Department of Labor or an employment lawyer.
How CareBravo® helps
Caregivers check in at the door, so payroll and the claim can start from the same checked shifts.
Sources
- Electronic Visit Verification (EVV) Provider-Related FAQs · Georgia DCH
- Application of the Fair Labor Standards Act to Domestic Service; Final Rule (Federal Register, Oct 1, 2013) · U.S. Department of Labor (Federal Register)
Reviewed by Beth Bledsoe, Care Business Advisor®, 28 Oct 2026. Rules change. Confirm with your state Medicaid agency before you act.
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