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States · Connecticut

Connecticut EVV and Medicaid home care, in plain words.

Connecticut requires EVV for home care and home health visits paid by DSS. The state’s EVV system is run by Sandata. If you use your own EVV system, it must send each visit to Sandata.

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Connecticut at a glance

EVV, Medicaid and billing in Connecticut.

Medicaid agencyDepartment of Social Services (DSS), which runs HUSKY Health (Medicaid) and the Connecticut Home Care Program for Elders. The Department of Developmental Services (DDS) runs IDD waivers.
EVV modelState-sponsored EVV through Sandata, with alternate EVV systems allowed if they send data to Sandata (open). DSS’s own page describes mandatory participation via Sandata’s EVV software.
State EVV systemSandata Technologies, LLC (DSS partnership with Hewlett Packard Enterprise and Sandata).
Your own EVV vendor allowed?Yes, per DDS EVV guidance and secondary sources: the alternate system must send visits to Sandata in its format.
Services that need EVVNon-medical home care and home health related services. Participation is mandatory for Connecticut Home Care Program (CHC), Personal Care Assistance (PCA) and Acquired Brain Injury (ABI) members.
Where you billConnecticut Medical Assistance Program (CMAP) provider portal, run for DSS by Gainwell Technologies.

Dates that matter: EVV started for non-medical services in 2016–2017. A secondary source reports claim denials for unmatched visits from dates of service July 1, 2024; confirm with DSS.

Licensing: Home health agencies are licensed by the Department of Public Health. Homemaker-companion agencies register with the Department of Consumer Protection. Verify which applies to your services.

Managed care: No capitated health plans. HUSKY Health uses administrative services organizations; claims are paid fee-for-service by DSS.

Programs that pay for care at home

Connecticut EVV, from the state

Same rules, same tangle

In Connecticut, the visit still gets typed four more times.

The caregiver taps in. The visit goes to Sandata Technologies. Then someone in your office carries it by hand into payroll, into billing, into the chart, and to the family on the phone. Every carry is a chance for the numbers to drift. When they do, Connecticut denies the claim, and you find out weeks later. That is Tangleware™: good tools, and an owner in the middle.

How one tap at the door runs the whole agencyThe mechanism, the nine agents, and Cary®

CareBravo® in Connecticut

Running an agency in Connecticut? Tell us.

CareBravo works with the EVV systems states use, including Sandata, HHAeXchange and Netsmart. Each state approves its own connection, and each program has its own rules, so we confirm what is in place for Connecticut and your programs before you switch anything. If we are not running in Connecticut yet, we will make you an offer to start now while we build it.

Run the Calculator, or ask for the demo and tell us your state.

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Five promises, written like promises.

  1. Nothing stops. Your current system keeps running while CareBravo runs beside it for two weeks on your real data. The Parallel Promise™
  2. 99%, in writing. On Managed Billing, at least 99% of your claims go out without a mistake we caused. If we make one, we fix it free. We cannot promise what a payer decides. Read the guarantee
  3. The floor, stated up front: $250 a month, no seats, no per-user fees, no implementation fee — and corrections never billed twice.
  4. Thirty days’ notice, either way.
  5. Nobody calls unless you ask.

What Connecticut owners ask.

Which Connecticut programs need EVV?

DSS says EVV participation is mandatory for members in the Connecticut Home Care Program, the Personal Care Assistance waiver and the Acquired Brain Injury waiver. It covers both non-medical home care and home health related services. Ask DSS if you are unsure about a specific service code.

Can I use my own EVV system?

Yes, as long as it sends each visit to Sandata, the state’s EVV system, in Sandata’s required format. If you use the state’s system, Sandata provides the tools. Confirm your vendor connects to Sandata for Connecticut before you rely on it for billing.

Do I bill a health plan in Connecticut?

No. HUSKY Health does not use capitated managed care plans. Your agency bills the Department of Social Services directly through the Connecticut Medical Assistance Program portal. Care coordination for elders comes through the Connecticut Home Care Program’s access agencies.

What license do I need?

It depends on your services. Home health agencies are licensed by the Department of Public Health. Agencies that only provide homemaker or companion help register with the Department of Consumer Protection. Check both agencies’ rules before you enroll with DSS.

Sources for this guide

Checked 28 Oct 2026. State rules change. Confirm with the Department of Social Services (DSS), which runs HUSKY Health (Medicaid) and the Connecticut Home Care Program for Elders. The Department of Developmental Services (DDS) runs IDD waivers. before you act.

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