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CareBravo® vs ShiftCare: who does the work after the tap?

Short answer: ShiftCare suits small, medium and enterprise agencies globally; in the US it targets Medicaid home care, waiver-funded IDD programs and private-pay clients. CareBravo suits single-location Medicaid home care owners who want an AI agent doing each of nine jobs from one tap at the door, with a person confirming anything that moves money or care.

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Side by side.

ShiftCareCareBravo
Built forSmall, medium and enterprise agencies globally (’8,000+ agencies’); in the US it targets Medicaid home care, waiver-funded IDD programs and private-pay clients (ShiftCare US home care page).Medicaid home and community based care owners, single location, from first clients up. Personal Support Services and case management now; Personal Care Homes and Adult Day Health next.
EVVOwn EVV. Integrations named with Sandata, HHAeXchange, Tellus and CareBridge; only California certification is specifically claimed.The caregiver’s tap at the door. Sends to the state’s system where required. Listed by Georgia DCH as an EVV vendor. Rejections come back explained.
PayrollIntegrates with outside payroll: ADP, Paychex, Viventium (pricing page); QuickBooks Online, Paradigm, Xero also named.The timesheet and payroll file are made from the tap, for your payroll company.
BillingMedicaid billing rates built in.Claims built from checked shifts; every denial worked. Managed Billing adds our specialists and a written 99% guarantee.
AIAI note transcription, AI progress notes, voice transcription, Completeness Coach; Signals (Basic: detect issues; Professional: recommend fixes; Premium: act on your behalf); ShiftCare MCP; Care Signals (ShiftCare US pricing and home care page).An AI agent in each of nine jobs, coordinated by Cary®. Works inside rules you write once. A person confirms anything that moves money or changes care; the nurse signs. Runs inside our HIPAA safeguards.
SwitchingSelf-serve trial; ’Onboarding, training and webinars’ included on every plan; no timeline published.The Parallel Promise™: two weeks beside your current system on real data; nothing switches until the numbers match.

We don’t compare software prices, because the software is not what you are paying for. You are paying for the work after the tap, and who does it. Our prices are all published on Pricing.

ShiftCare facts are from its own published materials and trade press, checked 28 Oct 2026. Sources are listed below. If something has changed, tell us and we will correct it.

What ShiftCare does well

  • Published, low per-user pricing with a 7-day free trial: Basic $8, Professional $13, Premium $20 per user per month billed annually; unlimited clients; 5-staff minimum; onboarding included (ShiftCare US pricing).
  • EVV GPS clock-in/out, offline caregiver app and Medicaid billing rates on every plan (ShiftCare US pricing).
  • Named aggregator connections (Sandata, HHAeXchange, Tellus, CareBridge) and California Alt-EVV certification transmitting through Sandata (ShiftCare US home care page).
  • AI on every plan: AI note transcription, AI progress notes, Completeness Coach; Signals that detect issues, recommend fixes, or on Premium ’act on your behalf’ (ShiftCare US pricing).

Where the work still lands on you

  • Direct Medicaid claims with EVV integration are Premium-only; lower plans use bulk invoicing and claim file uploads that someone in the office handles (ShiftCare US pricing).
  • Payroll runs through a separate payroll vendor via integration (ShiftCare US pricing).
  • Every caregiver login is a paid user, so cost scales with headcount (ShiftCare US pricing).
  • State coverage for Alt-EVV is only specifically claimed for California, so an owner in another state has to confirm her state’s aggregator connection (ShiftCare US home care page).

That last column is the pattern we call Tangleware™: good tools, and an owner in the middle, retyping between them. It is not a judgment about ShiftCare. It is what happens when the visit has to be carried by hand from one system to the next.

How one tap at the door runs the whole agencyThe mechanism, the nine agents, and Cary

Which one is right for you.

ShiftCare may fit if

Small, medium and enterprise agencies globally (’8,000+ agencies’); in the US it targets Medicaid home care, waiver-funded IDD programs and private-pay clients (ShiftCare US home care page).

CareBravo fits if

You run a Medicaid home and community based care agency, you are the one in the middle of the apps, and you want the hours back for your clients or your family.

ShiftCare is an affordable, self-serve tool a small Medicaid owner can start on quickly, with the office still running billing, payroll and state EVV connections herself, and its deeper claims and AI features sitting on the higher-priced plan.

What owners ask about ShiftCare.

Does ShiftCare use AI?

AI note transcription, AI progress notes, voice transcription, Completeness Coach; Signals (Basic: detect issues; Professional: recommend fixes; Premium: act on your behalf); ShiftCare MCP; Care Signals (ShiftCare US pricing and home care page).

How is CareBravo’s AI different?

Other home care software uses AI for parts of the work: a caregiver match, a drafted note, a claim check. CareBravo runs an integrated AI workforce: an agent for each of the nine jobs a Medicaid office does, coordinated by Cary, from one tap at the door. Of the home care software on our AI comparison page, checked 28 Oct 2026, none has an agent for all nine. CareBravo’s AI runs inside our HIPAA safeguards. Your clients’ records are not sent to public frontier AI models.

Who is ShiftCare built for?

Small, medium and enterprise agencies globally (’8,000+ agencies’); in the US it targets Medicaid home care, waiver-funded IDD programs and private-pay clients (ShiftCare US home care page).

Can I switch from ShiftCare to CareBravo without stopping billing?

Yes. Under the Parallel Promise, ShiftCare keeps running while CareBravo runs beside it for two weeks on your real data. Nothing switches over until the numbers match, and you pick the day the old system turns off.

Five promises, written like promises.

  1. Nothing stops. Your current system keeps running while CareBravo runs beside it for two weeks on your real data. The Parallel Promise
  2. 99%, in writing. On Managed Billing, at least 99% of your claims go out without a mistake we caused. If we make one, we fix it free. We cannot promise what a payer decides. Read the guarantee
  3. The floor, stated up front: $250 a month, no seats, no per-user fees, no implementation fee — and corrections never billed twice.
  4. Thirty days’ notice, either way.
  5. Nobody calls unless you ask.
Sources for this comparison (4)

You take the bravo. We take the work.

Your agency, not the brochure.

The Calculator shows what the tangle costs your agency today, line by line, before you decide anything about ShiftCare or us.

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We email you the highlights the moment you ask. No call. Nobody calls unless you ask.

See What’s Draining Your Agency →View the demo