The tiers are not pricing grades. They are delivery modes matched to where you are — how much you need to see before you delegate, what operational complexity your agency carries, and how much you are starting from scratch. Every tier runs the 5-Drain Exit Protocol. Every tier builds the same Agency Value Scorecard. The exit conditions are identical.
Most platforms ask you to choose between features. CareBravo asks you to choose between delivery modes. The question is not which tier has more capability — all three deliver the same nine operational functions and run the same exit protocol. The question is who does the operational work, and how much you need to see before you trust it.
You Run It — You operate the connected system. The platform watches proactively and flags problems before they cost you. Your team resolves them. Full visibility, full control. Exit conditions build from every shift you manage. It Runs For You — AI agents handle operations around the clock. Shifts are filled before you know there is a gap. Claims are reviewed before submission. Your team receives clean output. Exit conditions build without operational heroics required. We Run It With You — AI agents run operations and CareBravo human specialists handle what AI cannot: the MCO phone call on a denied claim, the compliance appeal, the complex scheduling case. Exit conditions build while your focus stays entirely on care and growth.
You and your team are the operators. CareBravo delivers one connected system instead of separate tools — and flags problems before they become billing blocks, compliance gaps, or revenue losses. You resolve them. You see everything.
She opens the dashboard. Three exceptions flagged overnight — one EVV mismatch, one credential approaching expiration, one billing discrepancy caught pre-submission. She resolves them in eleven minutes. Her biller starts on clean data. She is at her desk, not in her car covering a shift.
12 AI agents handle operations continuously. When a caregiver calls out, the agent finds a replacement before your coordinator arrives. Claims are checked before submission. EVV exceptions are resolved before billing. You receive one operational summary. You review output — you do not generate it.
"Last week: 47 shifts completed, 47 billed, 3 exceptions resolved, 0 pending compliance items." She does not open a billing portal. She does not touch a scheduling screen. She meets with a hospital discharge planner about a VA contract. Her exit value grew while she slept.
AI agents plus CareBravo human specialists — à la carte. The agent catches the billing error before submission. The biller calls your MCO when the claim is denied anyway. The agent flags the authorization mismatch. The compliance associate resolves it with the prior auth team. You choose which roles you need. You do not pay for the ones you do not.
Her dedicated analyst calls at 8am. Caregiver Retention score: up 5 points. Owner Independence score: 38 — moving toward 45. Three denied claims reworked by her biller and resubmitted yesterday. She knows exactly what her agency is building and why. She did not touch a billing screen.
All tiers include implementation at no additional cost. The Parallel Promise governs every transition — your existing operations continue unchanged for two weeks while CareBravo runs in parallel and verifies continuity before any cutover.
Percentage-of-collections pricing means the program scales with your revenue. At zero collections, cost is zero. As your agency grows, the program scales with it — and the operational capacity it delivers grows with you without proportional headcount additions. Here is what each tier looks like at representative census levels.
| Monthly Revenue (Est.) | You Run It — 1.47% | It Runs For You — 2.97% | We Run It With You — 4.47%+ |
|---|---|---|---|
| $0 (pre-launch) | $0 | $0 Scorecard builds from Day 1 |
— |
| $75,000/mo ~15–20 patients |
~$1,103/mo | ~$2,228/mo | — |
| $150,000/mo ~30–40 patients |
~$2,205/mo | ~$4,455/mo | — |
| $300,000/mo ~60–70 patients |
~$4,410/mo | ~$8,910/mo | ~$13,410/mo+ |
| $450,000/mo ~90–100 patients |
~$6,615/mo | ~$13,365/mo | ~$20,115/mo+ |
Revenue estimates based on approximate Medicaid HCBS rates — actual revenue varies significantly by state, payer mix, authorized hours, and service type. We Run It With You floor rate shown; final rate includes à la carte specialist roles. Compare against your current stack: agency management platform + CRM + payroll + training LMS + recruiting tools + staff time to operate and reconcile across all of them. For most agencies in the 30–90 patient range, total CareBravo cost is lower than that stack — and builds exit conditions the stack never produces.
The Agency Value Scorecard tracks seven exit valuation dimensions — owner independence, billing cleanliness, compliance record, caregiver retention rate, client census stability, documentation completeness, and payer diversification. All three tiers build all seven. The rate at which each dimension builds may vary by tier, but the destination is identical.
A 3x–4x SDE multiple is where pure Medicaid, owner-dependent agencies sell today — the floor. A 6x–9x EBITDA multiple is where diversified-payer, management-layer agencies sell — the ceiling. Every tier in the Agency Value Builder Program builds toward the ceiling. The delivery mode is not the difference. The starting point and the timeline are.
However you start — care runs itself. The administrative side of running your agency runs in the background while you build the referral relationships, the payer diversification, and the documented proof of quality that commands a premium on exit day.
Percentage-of-collections pricing means at zero collections, the program cost is zero. The "It Runs For You" tier is built specifically for agencies starting before their first patient — and it is the most consequential timing decision any agency owner makes.
Every agency that waited to get systems right paid twice: once to survive without them, and again to fix the damage those years caused. Clean billing records cannot be reconstructed. Caregiver retention data from Year 1 cannot be manufactured in Year 3. Compliance documentation built from the first shift is a different asset than compliance documentation rebuilt before a sale.
Starting with CareBravo before your first patient means your Agency Value Scorecard builds from Day 1. Your compliance record is clean from the first shift. Your documentation is complete from the first visit. Your financial records are audit-ready from the first claim. By the time PE firms call — and they will call — you will have years of documented proof they cannot negotiate around.
You will never have to retrofit. The agencies that started exit-ready are the agencies that exit on their terms. The ones who waited retrofitted — and paid for it twice.
No implementation fees. No extra charges for data migration or configuration. The Parallel Promise means your existing operations continue unchanged for two weeks while CareBravo runs in parallel — you see the output before any cutover happens.
CareBravo runs alongside your existing system. Your billing, EVV, and scheduling continue unchanged. We verify data flow, confirm billing continuity, and deliver operational output in parallel so you can see it before any cutover. Nothing moves until verification is complete.
Cutover happens after verification — not before. The 5-Drain Exit Protocol begins running. The Agency Value Scorecard activates. The Economic Drain begins sealing as billing cycles faster. By Day 30, the Protocol is running and the Scorecard is building. No billing gap. No EVV interruption.
Every shift is a data point. Every clean claim is documented financial history. The Agency Value Scorecard updates in real time — seven dimensions, tracked continuously, showing the trajectory toward the exit conditions that command a premium. The protocol does not stop. The Scorecard does not stop. The exit value builds.
The advisory conversation is not a product demo. It is a calculation — your agency's specific CareDrain cost at your census and payer mix, what the Protocol would recover, and which delivery mode matches where you are. The calculation shows you which tier to start with and what the exit trajectory looks like from your specific starting point.
Pricing is based on a percentage of monthly collected revenue — not a flat subscription. You Run It is 1.47% of monthly collected revenue. It Runs For You is 2.97%. We Run It With You starts at 4.47% with a final rate determined by census, payer mix, and à la carte specialist roles selected. At zero collections — pre-launch agencies — cost is zero while the Agency Value Scorecard still builds from the first shift. Implementation is included across all tiers at no additional cost.
You Run It fits agencies with operational staff who want one connected system and want full visibility into every workflow — you see the work, you resolve the flags, you build trust incrementally before delegating further. It Runs For You fits agencies ready for AI agents to handle operations — pre-launch agencies starting exit-ready from Day 1, and growing agencies where the owner wants to step out of daily operational decisions. We Run It With You fits agencies at scale where human judgment matters for the outcomes AI cannot resolve — the MCO call when a claim is denied, the compliance appeal with documentation context, the complex scheduling case requiring a real conversation. The advisory conversation identifies which tier matches your specific situation.
Yes. Percentage-of-collections means at zero collections, cost is zero before revenue begins. The "It Runs For You" tier is built for exactly this situation. The Agency Value Scorecard activates from your first shift — not from some revenue threshold. Every agency that waited to get systems right paid twice: once to survive without them, and again to fix the damage they caused. Starting with CareBravo before your first patient means your compliance record is clean from the first shift, your documentation is complete from the first visit, and your financial records are audit-ready from the first claim. You start exit-ready. You will never have to retrofit.
Add your current platform subscription, any separate CRM, your payroll platform, your training LMS, and your recruiting tools — then add the portion of your team's time spent operating and reconciling across all of them. For most agencies in the 30–90 patient range, that total runs $65,000 to $100,000 annually. CareBravo delivers all nine functions in one program at a percentage of collected revenue. For most agencies at that census level, the total cost is lower than the traditional stack — and it builds exit conditions the stack never produces. The advisory conversation calculates this specifically for your agency.
Yes. You Run It includes an explicit upgrade path to It Runs For You — no migration, no disruption, no separate implementation. The system is the same system; the delivery mode changes. The Agency Value Scorecard continues without interruption. Agencies that start on You Run It and choose to move to It Runs For You or We Run It With You typically do so when they are ready to step further out of daily operations — when the trust in the system's output has been confirmed and the next threshold of delegation is ready. The Parallel Promise governs that transition the same way it governs the initial one.
No. Implementation is included across all tiers — data migration, system configuration, payer rule setup, and team familiarization at no additional cost. The Parallel Promise means your existing operations continue unchanged for two weeks while CareBravo runs in parallel and verifies continuity before any cutover. You pay the tier percentage starting when the program is running, not when the contract is signed.