Pricing

Pay for the Work, Not the Software.
And Only When It Happens.

You started your agency to take care of people — not to spend your evenings running the work instead of delivering it. The same tangle of disconnected systems that takes your nights is quietly draining what the agency is worth. That drain has a name and a number. This page is about what it costs to stop it — and why you only pay us when the work actually happens.

Most software charges you a flat fee whether it earns its keep or not. We don't. You pay a share of the revenue the work produces, and there is only revenue when the shift filled, the visit was verified, and the claim went out clean. No work, no fee. That single rule answers the loudest suspicion in this market — that everyone takes their cut whether it works or not. We are paid on what we can stand behind.

See What's Draining Your Agency →
Before You Look at Price

What You Are Actually Choosing

Most platforms ask you to choose between feature grades — pay more, get more buttons. We ask you to choose something simpler and more honest: how much of the work you want handled for you.

Every delivery mode runs the same nine functions — scheduling, EVV, billing, CRM, payroll, nurse documentation, hiring, training, and family communication — in one connected operation instead of a stack of tools your team reconciles by hand. Every mode seals the same CareDrain™: the five ways a disconnected operation bleeds an agency of money, people, time, stability, and the energy that made you start. The only question the tiers answer is who does the operational work, and how much you want to see before you hand it over.

That question has four answers. You run it — you and your team operate one connected system that watches itself. It runs for you — AI agents handle the nine functions continuously and your team reviews finished output. We run key functions with you — our own people run your billing and scheduling, standing behind a 99% clean-claim rate. We run it all with you — everything above, plus getting you found and chosen online. Want less done for you, you pay less. Want everything, 7.97% is the ceiling — and there is nothing above it.

The Four Delivery Modes

Find Where You Are. Start There.

Full Visibility · Full Control
You Run It
You operate one connected system instead of six disconnected ones. The tools stop fighting you — the operation watches itself.
Who Does the Work

You and your team are the operators. The work still runs on you — but EVV mismatches, billing discrepancies, scheduling conflicts, and credentials about to expire are flagged before they cost you money, not after.

All nine functions. One connected system.
✓Scheduling, EVV, billing, CRM, payroll, nurse documentation, hiring, training, and family communication — connected in one operation, not a stack of tools
✓Proactive error monitoring — EVV mismatches, billing discrepancies, scheduling conflicts, and credential expirations flagged before they cost you money
✓Implementation included — data migration, configuration, and team training at no additional cost
✓Agency Value Scorecard tracking all seven exit valuation dimensions in real time
✓Move up to "It Runs For You" anytime — no migration, no disruption, no separate implementation
A Tuesday

Three exceptions flagged overnight — one EVV mismatch, one credential nearing expiration, one billing discrepancy caught before submission. Cleared in eleven minutes. Your biller starts on clean data. You are at your desk, not in your car covering a shift.

Rate
1.47% of billed revenue
Scales with your billing. Implementation included. No flat monthly minimum.
Calculate Your Exit Value →
Step Out of the Daily Decisions
It Runs For You
The operation stops needing you to run it. AI agents handle the nine functions continuously. Your team reviews finished output.
Who Does the Work

AI agents handle operations continuously. The shift is filled before your coordinator reaches the office. The claim is checked against authorization and EVV before it goes out. The reassessment is dictated by voice and filled in for review.

Everything in You Run It, plus AI agents running the work.
✓All nine functions running continuously — you review output, not generate it
✓Shift coverage delivered — a caregiver calls out, the agent finds a qualified replacement and fills the shift before your coordinator arrives
✓Claims checked before submission — every claim verified against authorization, EVV, and care plan before it goes out
✓Nurse assessments completed by voice — nurses speak observations, the system fills the form, ready for review
✓Every AI decision auditable — full reasoning trail, ready for compliance review or state audit
✓Agency Value Scorecard building from your first shift — including pre-launch, before your first patient
A Tuesday

Forty-seven shifts completed, forty-seven billed, three exceptions resolved, zero compliance items pending. You did not open a scheduling screen. You met a hospital discharge planner about a new referral.

Rate
3.97% of billed revenue
At zero collections, cost is zero. Scorecard builds from Day 1 regardless of revenue.
Calculate Your Exit Value →
Most Selected
The Money Functions, Off Your Plate
We Run Key Functions With You
Our own trained people run your billing and scheduling — the two functions where a mistake costs the most and a phone call fixes what no system can.
Who Does the Work

AI agents plus CareBravo billing and scheduling specialists. When a claim is denied anyway, our biller calls the MCO. When a schedule needs a human conversation, a person has it.

99% clean-claim rate, measured from shift approval through to billing, under Outcome Assurance™. We charge on what you collect, not what you bill — we are paid the same way you are.
Everything in It Runs For You, plus our people on billing and scheduling.
✓All AI agents running operations — everything in "It Runs For You"
✓Our billers handle denial management, resubmissions, and payer follow-up calls when the agent's catch isn't enough
✓Our schedulers handle the complex cases — live-ins, rural coverage, last-minute family requests
A Tuesday

Three denied claims reworked and resubmitted yesterday, before she heard about them. Her caregiver-retention number is up. She did not touch a billing screen.

Rate
4.97% of collected revenue
Charged on what you collect — we're paid the same way you are.
Calculate Your Exit Value →
Hold the Vision. Hand Us the Rest.
We Run It All With You
Everything above, plus getting you found and chosen: the site, the search and answer-engine presence, and the content that brings referrals to you.
Who Does the Work

The whole operation, plus growth. This is the ceiling — the most you would ever pay — and it buys the entire operation running for you, our people behind the billing, and the digital presence that grows your census.

99% clean-claim rate included, same as "We Run Key Functions With You." Charged on collected revenue — we're paid the same way you are.
Everything above, plus your digital presence.
✓All AI agents and CareBravo billing and scheduling specialists — everything in "We Run Key Functions With You"
✓Website and search/answer-engine presence maintained and optimized so referrals find you
✓Content built to bring referrals to you — instead of you chasing them
✓This is the ceiling. Nothing above it.
The Trade

You hold the relationships and the vision for where the agency goes next. We run everything underneath it — the operation, the billing, and the presence that keeps referrals coming.

Rate
7.97% of collected revenue
The ceiling — the most you would ever pay. Charged on collected revenue.
Calculate Your Exit Value →

No à la carte. "Pick your top three" reads your priorities back to you and calls it a price. That is not how we work. You choose how much is handled; the rate follows. Want less done for you, you pay less — down to 1.47%. Want everything, 7.97% is the ceiling, and there is nothing above it.

All modes include implementation at no additional cost. The Parallel Promise™ governs every transition — your existing operations continue unchanged for two weeks while CareBravo runs in parallel and verifies continuity before any cutover.

The Math

What "A Percentage of Revenue" Means in Practice

Percentage pricing means the cost moves with you. When you collect nothing, you pay nothing. When you grow, the operation grows with you — without adding the back-office headcount that used to be the only way to scale. Here is roughly what each mode looks like at representative revenue levels. Medicaid HCBS rates vary widely by state, payer mix, and authorized hours, so treat these as illustration, not quotes.

Monthly Revenue (Illustrative) You Run It — 1.47%¹ It Runs For You — 3.97%¹ We Run Key Functions — 4.97%² We Run It All — 7.97%²
$0 — pre-launch $0 $0 $0 $0
~$75,000/mo
~15–20 patients		 ~$1,100/mo ~$2,980/mo ~$3,730/mo ~$5,980/mo
~$150,000/mo
~30–40 patients		 ~$2,205/mo ~$5,955/mo ~$7,455/mo ~$11,955/mo
~$300,000/mo
~60–70 patients		 ~$4,410/mo ~$11,910/mo ~$14,910/mo ~$23,910/mo
~$450,000/mo
~90+ patients		 ~$6,615/mo ~$17,865/mo ~$22,365/mo ~$35,865/mo

¹ Billed-revenue basis — you or the agents run the billing.   ² Collected-revenue basis — our people run the billing, standing behind a 99% clean-claim rate.

The honest comparison isn't against a cheaper button. It's against what you already spend: an agency-management platform, plus a separate CRM, plus payroll, plus a training system, plus recruiting tools — plus the hours your team burns operating and reconciling across all of them. Add those up for your own agency. For most owners in the 30–90 patient range, one connected operation costs less than the pile it replaces — and the pile never builds a thing you can sell.

Own Tomorrow

Every Mode Solves Today.
Every Mode Builds What Tomorrow Is Worth.

Here is the part almost no one told you: the same broken setup taking your evenings is also quietly deciding what your agency will be worth the day you decide to step back — because the clean records, the documented quality, and the retention history that command a real price never get built when everyone is just surviving the week.

So the work does two jobs at once. It solves today — the shift filled, the claim clean, the night back. And underneath, without any operational heroics from you, it builds tomorrow. Every clean claim is documented financial history. Every completed visit is proof of quality. Every retained caregiver is a number a buyer can't argue with. Your Agency Value Scorecard tracks that trajectory in real time — owner independence, billing cleanliness, compliance record, caregiver retention, census stability, documentation completeness, payer diversification — so what you're building is visible to you long before it's visible to anyone offering to buy it.

Every delivery mode builds all seven. The mode you start in changes how fast, and how much of it you do by hand. It does not change the destination. Solve Today. Own Tomorrow. That is the whole point, and it is true at 1.47% the same as at 7.97%.

Owner Independence
↑ All tiers
Billing Cleanliness
↑ All tiers
Compliance Record
↑ All tiers
Caregiver Retention
↑ All tiers
Census Stability
↑ All tiers
Documentation
↑ All tiers
Payer Diversification
↑ All tiers

However you start — solve today, own tomorrow. The administrative side of running your agency runs in the background while you build the referral relationships, the payer diversification, and the documented proof of quality that commands a premium on the day you decide to step back.

For Pre-Launch Owners

You Do Not Wait Until You Have Revenue to Start

Percentage pricing has a consequence that matters most before you open: at zero collections, the cost is zero. You can start with the operation already running — and your Scorecard already building — from before your first patient.

This is the most consequential timing decision an owner makes, and almost everyone gets it backward. Every agency that waited to get its systems right paid twice: once to survive without them, and again to rebuild the damage those years left behind. Clean billing records can't be reconstructed after the fact. First-year retention data can't be manufactured in year three. Compliance built from the first shift is a different asset than compliance assembled in a panic before a sale.

Start now, and your record is clean from the first shift, your documentation complete from the first visit, your books audit-ready from the first claim. The owners who started already in order are the ones who get to leave on their own terms. The ones who waited retrofitted — and paid for it twice.

You start already in order, and you never have to retrofit later.

Calculate What It's Worth →
What Happens Next

Implementation Is Included.
Nothing Moves Until You've Seen It Work.

There are no implementation fees, no charges for data migration or configuration. And nothing about your operation switches over on faith.

Days 1–14

The Parallel Promise™

We run alongside your current system. Your billing, EVV, and scheduling continue exactly as they are. We verify the data flow and deliver operational output in parallel, so you watch it work on your real agency before anything cuts over. Nothing moves until it's verified.

Cutover

After Verification, Not Before

Once you've seen continuity confirmed, the operation switches. The Scorecard activates. Billing cycles faster from the first week. No gap, no interruption.

Ongoing

Exit Value Accumulating

Every shift is a data point. Every clean claim is documented history. The operation doesn't stop, and neither does what it's building.

The Mode Is Where You Start.
The Work Is the Same.

The advisory conversation isn't a demo. It's a calculation — what the disconnected setup is costing your agency right now at your census and payer mix, what a connected operation would recover, and which mode matches where you are today. You leave knowing the number, not a sales pitch.

See What's Draining Your Agency →
How the work gets delivered → What Outcome Assurance stands behind → The Parallel Promise — what the transition guarantees →
Pricing Questions

What Owners Ask About the Price

CareBravo pricing is a share of the revenue the work produces — not a flat subscription. It ranges from 1.47% to 7.97%, depending on how much you want handled for you. You run it is 1.47% of billed revenue. It runs for you is 3.97% of billed revenue. We run key functions with you is 4.97% of collected revenue. We run it all with you is 7.97% of collected revenue, the ceiling — the most you would ever pay. At zero collections, before your first patient, the cost is zero. Implementation is included in every mode.

No. There is no flat monthly fee you owe whether the work happens or not. You pay a percentage of revenue, and there is only revenue when the work actually happened — the shift filled, the visit verified, the claim collected. When you collect nothing, you pay nothing.

It depends on how much you want to see before you delegate, and how much of the daily work you want off your plate. You run it fits owners who want one connected system and full visibility into every workflow first. It runs for you fits owners ready to hand daily operations to AI agents and review finished output — including pre-launch owners starting already free of the manual grind. We run key functions with you fits owners who want our people running billing and scheduling, standing on the 99% clean-claim guarantee. We run it all with you fits owners who want to hold the relationships and the growth and hand us everything else, including getting found online. The advisory conversation calculates which mode fits your census and payer mix.

Yes — it's built for exactly this. At zero collections, the cost is zero. The It runs for you mode lets you open with the operation already running and your Agency Value Scorecard already building from your first shift. You start already in order, and you never have to retrofit later.

No. Data migration, configuration, payer-rule setup, and team familiarization are included in every mode at no additional cost. The Parallel Promise means your current operation runs unchanged for two weeks while we run in parallel and verify continuity — you pay the percentage when the operation is running for you, not when the contract is signed.

It's the number we stand behind under Outcome Assurance: 99% of claims go out clean, measured from shift approval through to billing. It applies to the two modes where our own people run your billing — We run key functions with you and We run it all with you. That's also why those two are charged on collected revenue: when we run the billing, we're paid the same way you are — on what actually lands.

Yes. Moving up — from You run it to It runs for you, and beyond — takes no migration and no separate implementation. It's the same operation; what changes is how much of it we run. Your Scorecard continues without interruption, and the Parallel Promise governs the transition the same way it governed the start. Most owners move up when the trust in the output is confirmed and they're ready to step further out of the day-to-day.

No. There are no per-seat or per-patient license fees, and no à la carte menu. You choose how much is handled for you; the single percentage covers the whole operation.

Add up your current management platform, any separate CRM, payroll, training system, and recruiting tools — then add the hours your team spends operating and reconciling across all of them. For most owners in the 30–90 patient range, one connected operation costs less than that stack. The difference is that the stack never builds records worth anything on the day you decide to step back. This operation does.