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Tutorials & Demos

CareBravo EVV & Clock-In Tutorials

Electronic Visit Verification in CareBravo: configuring call types, procedure codes and modifiers, reviewing EVV details and exceptions, resolving EVV alerts from the dashboard, clocking in on a caregiver's behalf, and the clock-in reports that support it.

15 interactive tutorials

EVV & Clock-In tutorials 9

Shift Clock In/Out Report

Quickly review scheduled and actual shift clock-in and clock-out times, client, caregiver, and shift status in one report.

Release: Shift Clock In/Out Report Is Here + Unlock Completed Shifts

  • Agency Owner / Admin
  • Assessor
  • Caregiver
Watch tutorial

Set Up the Correct EVV Call Types

Learn how to configure the correct EVV Call Type, Procedure Code, and Modifiers in CareBravo based on your Medicaid program requirements.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

Review EVV Details & Exceptions

Learn how to review shift details, access electronic visit verification, resolve data entries, enable a new visit identifier, and resubmit resolution changes.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

Resolve EVV Issues from Dashboard Alerts

Learn how to review and resolve EVV exceptions for Caregiver and Assessor shifts directly from the CareBravo Dashboard.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

See Modifiers & Codes in Approve Shift

This video shows how to view the Procedure Code and Modifier associated with each Call Type directly from the Approve Shift screen.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

CareBravo Feature Update

CareBravo New Updates | Caregiver Clock-In Controls, Approval Assessor & Payroll PDF Improvements

Release: Smarter Clock-In Controls & Payroll Updates Are Here

  • Agency Owner / Admin
  • Biller
  • Assessor
  • Caregiver
Watch tutorial

Call Type Procedure Code Now Visible

Procedure Codes are now displayed with Call Types in Client Payment Terms, Caregiver Payroll Terms, and Assessor Payroll Terms.

Release: Smarter Invoice Processing, Reporting & Shift Details Are Here

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See CareBravo on Your Agency's Workflows

These tutorials show individual screens. A walkthrough with the CareBravo team shows how they fit together for your agency, your payers and your state.

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