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Tutorials & Demos

CareBravo Product Updates & Release Demos

Interactive demos from CareBravo's web and mobile app release notes, grouped by release and listed newest first. Each release shows the date it shipped and the roles it affects.

69 interactive tutorials · 41 releases

Shift Clock In/Out Report Is Here + Unlock Completed Shifts

EVV & Clock-In

Shift Clock In/Out Report

Quickly review scheduled and actual shift clock-in and clock-out times, client, caregiver, and shift status in one report.

Release: Shift Clock In/Out Report Is Here + Unlock Completed Shifts

  • Agency Owner / Admin
  • Assessor
  • Caregiver
Watch tutorial

Track & Sort Prospects by Referral Date and Lead Status

Create Non-Consecutive Assessor Shifts & View More Client Details in Extended Care Plan

Client Management

New Reasons Added When Inactivating a Client

Additional inactivation reasons are now available when changing a client's status to inactive, including Authorization Expired - No More Insurance Coverage.

Release: Create Non-Consecutive Assessor Shifts & View More Client Details in Extended Care Plan

  • Agency Owner / Admin
  • Scheduler
  • Care Manager
  • Assessor
Watch tutorial

Manage Prospects, Referrals & Staff More Easily with Case Management Updates

Skilled Nursing Shifts: Clock In to Start & Clock Out to Complete

Search Clients Faster & Pin or Unpin Reports Easily

Reports

Search Clients & Pin or Unpin Your Reports

Learn how to search and access payment, invoice, and cost share reports in Carebravo. Discover how to filter by point of contact, payer type, date range, and client, then pin reports for quick access.

Release: Search Clients Faster & Pin or Unpin Reports Easily

  • Agency Owner / Admin
  • Biller
Watch tutorial

Switch Agencies Easily & Get Notified When Reports Are Ready

HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

EVV & Clock-In

Set Up the Correct EVV Call Types

Learn how to configure the correct EVV Call Type, Procedure Code, and Modifiers in CareBravo based on your Medicaid program requirements.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial
EVV & Clock-In

Review EVV Details & Exceptions

Learn how to review shift details, access electronic visit verification, resolve data entries, enable a new visit identifier, and resubmit resolution changes.

Release: HHCS EVV: Set Up Codes, Review Exceptions & Resolve EVV Issues

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

Plan of Care Summary Note, Assessment Notes & Goals Now Visible in Extended Care Plan

Critical Client Information Reminder & Mandatory Signature Notifications

Never Miss a Shift Signature + Easier Signing on Mobile

Mobile App

Sign in Full Screen

Use the new full-screen signature option to easily review and complete signatures with a clearer, more convenient experience.

Release: Never Miss a Shift Signature + Easier Signing on Mobile +1 more

  • Assessor
  • Caregiver
Watch tutorial

Create Shifts Faster & Manage Outstanding Balance Reports Easier

Scheduling & Shifts

Create Multiple Caregiver Shifts on Non-Consecutive Dates

As of 24 August 2026 — Add Client Shifts and Managing shifts, signatures, and client balances is now easier with the latest CareBravo improvements. Create shifts faster, keep required signatures on track, and access balance reports more easily.

Release: Create Shifts Faster & Manage Outstanding Balance Reports Easier

  • Agency Owner / Admin
  • Scheduler
  • Biller
Watch tutorial

More Visibility in Invoices & Payroll + Easier VA Reports

More Control Over Copy Shifts, Assessor Shifts & Medicaid File Reports

Catch Scheduling Conflicts While Adding a Shift

New: Assigned Assessor in Client Reports + Medicaid Documents

Enhanced Invoice File Report

Better Shift Control & New Vital Signs Assessment Are Here

More Complete Client Information & Smarter Reporting Are Here

New Pending Signature Tracking & Approval Updates

Hiring Just Got Easier: Manage Jobs & Applicants in One Place

Manage Other Contacts for Employees & Assessors

New Lead Management, Timesheet & TELLUS Enhancements Are Here

Smarter Skilled Nursing, Attendance Tracking & AI Powered Support Are Here

You Asked, We Improved: Payroll, Shift & TELLUS Enhancements Are Here

Introducing AI Job Assistant for Faster Caregiver Hiring

Smarter Time Settings & Documentation Updates Are Here

More Control, Better Reports & Extended Care Plan Enhancements

Configure Agency Settings and Generate Approval Reports

Learn about CareBravo's latest improvements, including Hide Miles & Expenses, Pre-Populated Supervisory Visit Data, Enhanced Extended Care Plan information, and expanded report pagination options for better efficiency and visibility.

Release: More Control, Better Reports & Extended Care Plan Enhancements

  • Agency Owner / Admin
  • Biller
  • Care Manager
  • Assessor
  • Caregiver
Watch tutorial

Find Information Faster with These New Updates

Reports

Generate Custom Task and Client Reports in CareBravo

Learn how to filter tasks by date and employee, generate performance reports with custom date ranges, manage client documents, and track caregiver interactions in CareBravo's reporting system.

Release: Find Information Faster with These New Updates

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
  • Caregiver
  • Referral Employee
Watch tutorial

New Calendar Visibility Features Are Here

Scheduling & Shifts

New Calendar Visibility Features In CareBravo

Learn how to generate calendar type shift reports by setting date ranges, filtering by caregiver role and approval status, then analyze scheduled hours and shift details with sorting and monthly calendar views in CareBravo.

Release: New Calendar Visibility Features Are Here

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
Watch tutorial

New Mobile App Features Are Here

New Features & enhancement

Smarter Shift Approvals, Reminders & Reporting Are Here

Smarter Shift Approvals, Reminders & Reporting Are Here | CareBravo

Discover the latest CareBravo enhancements, including Scheduled vs Actual Hours in Shift Approval, expanded pagination options, caregiver location visibility in Calendar List View, reminder notifications for clients, caregivers and assessors, and a new client filter in Client Interaction Reports.

Release: Smarter Shift Approvals, Reminders & Reporting Are Here

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
Watch tutorial

Enhanced Listing View for Faster Navigation

Smarter Clock-In Controls & Payroll Updates Are Here

EVV & Clock-In

CareBravo Feature Update

CareBravo New Updates | Caregiver Clock-In Controls, Approval Assessor & Payroll PDF Improvements

Release: Smarter Clock-In Controls & Payroll Updates Are Here

  • Agency Owner / Admin
  • Biller
  • Assessor
  • Caregiver
Watch tutorial

New ICWP Reports Are Now Available in CareBravo

Reports

New ICWP Reports

Learn how Case Managers can view and download the new ICWP Reports.

Release: New ICWP Reports Are Now Available in CareBravo

  • Agency Owner / Admin
  • Biller
  • Care Manager
  • Assessor
Watch tutorial

New ICWP Reports Are Here!

Introducing: Cost Sharing, Simplified

Exciting Update: Payment Vault is Here Date not listed

Introducing Enhanced Listing View for Faster Navigation Date not listed

Enhanced Listing View

Manage Clients, Caregivers, Employees, Assessors, and Prospects in one unified, searchable view in CareBravo

Release: Introducing Enhanced Listing View for Faster Navigation

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
  • Referral Employee
Watch tutorial

Smarter Invoice Processing, Reporting & Shift Details Are Here Date not listed

See CareBravo on Your Agency's Workflows

These tutorials show individual screens. A walkthrough with the CareBravo team shows how they fit together for your agency, your payers and your state.

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