Skip to content
Tutorials & Demos

CareBravo Client Management Tutorials

Setting up and maintaining client records in CareBravo: creating a client profile, personal information, diagnoses, referral details, care team assignments, documents and reminders, plus the listing views and client reports used to find information quickly.

21 interactive tutorials

Client Management tutorials 14

How To Create And Manage Client Profiles in CareBravo

Learn how to create a comprehensive client profile in CareBravo by entering personal information, setting up billing details, configuring diagnosis and authorization information, and managing service authorizations for healthcare billing.

  • Agency Owner / Admin
  • Scheduler
  • Care Manager
Watch tutorial

How to add Clients personal info in CareBravo

Learn how to create a comprehensive client profile in CareBravo by entering personal information, setting up billing details, configuring diagnosis and authorization information, and managing service authorizations for healthcare billing.

  • Agency Owner / Admin
  • Scheduler
  • Care Manager
Watch tutorial

New Reasons Added When Inactivating a Client

Additional inactivation reasons are now available when changing a client's status to inactive, including Authorization Expired - No More Insurance Coverage.

Release: Create Non-Consecutive Assessor Shifts & View More Client Details in Extended Care Plan

  • Agency Owner / Admin
  • Scheduler
  • Care Manager
  • Assessor
Watch tutorial

Reminder for Critical Client Information Changes

CareBravo now provides a confirmation reminder when critical client information that may affect billing is changed, helping users review details before saving updates.

Release: Critical Client Information Reminder & Mandatory Signature Notifications

  • Agency Owner / Admin
  • Assessor
  • Caregiver
Watch tutorial

Where do I see who is assigned to a client?

As of 18 August 2026 — Client Reports now show the assigned Assessor, RN Manager, and Director names in the Assessor column, pulled from Assignment.

Release: New: Assigned Assessor in Client Reports + Medicaid Documents

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
Watch tutorial

Medicaid Documents in Client Payer Information

As of 18 August 2026 — a new Medicaid Docs section appears under Payer when the payer type is Medicaid, for viewing and adding documents.

Release: New: Assigned Assessor in Client Reports + Medicaid Documents

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
Watch tutorial

More Complete Client Information & Smarter Reporting Are Here

Learn how to access Medicaid eligibility reports, review client medical diagnosis information, generate filtered compliance reports, and manage client contacts with emergency designations in CareBravo.

Release: More Complete Client Information & Smarter Reporting Are Here

  • Agency Owner / Admin
  • Biller
  • Care Manager
Watch tutorial

Enhanced Listing View

Manage Clients, Caregivers, Employees, Assessors, and Prospects in one unified, searchable view in CareBravo

Release: Introducing Enhanced Listing View for Faster Navigation

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
  • Referral Employee
Watch tutorial
Reports

Generate Custom Task and Client Reports in CareBravo

Learn how to filter tasks by date and employee, generate performance reports with custom date ranges, manage client documents, and track caregiver interactions in CareBravo's reporting system.

Release: Find Information Faster with These New Updates

  • Agency Owner / Admin
  • Scheduler
  • Biller
  • Care Manager
  • Assessor
  • Caregiver
  • Referral Employee
Watch tutorial

See CareBravo on Your Agency's Workflows

These tutorials show individual screens. A walkthrough with the CareBravo team shows how they fit together for your agency, your payers and your state.

Book a Demo →

Tutorial preview

Open in new tab