The CareBravo App
Care That Runs From the Field — On the Phone She Already Carries.
Your caregiver is at the client's home. Your client's daughter is two states away. You are between visits, in the car, with your phone on the passenger seat. The CareBravo app puts the work of running your agency on the device every one of you already has — so the schedule confirms, the visit documents itself, the family stays updated, and the day ends without the laptop you cannot open until 11pm.
The Model
Two Roles. One App. One Source of Truth.
The CareBravo app serves two distinct users running two different parts of the agency from their phones. The caregiver is in the field, delivering care. The owner is between visits, between meetings, between everything, running the agency from wherever she happens to be. The app delivers what each one needs without making either one operate the other's interface.
For Caregivers in the Field
What the Caregiver Sees.
Clock-in, clock-out, GPS-verified.
EVV runs in the background. The caregiver opens the app at arrival, taps once, and the visit is verified — state-specific aggregator (Tellus/Netsmart, HHAeXchange, AuthentiCare, and the equivalents in other states) handled automatically. No second app for EVV.
Visit documentation in the moment.
Voice-to-text observations captured during the visit, structured to the care plan, completed before the caregiver leaves the client's home. The two-hour evening documentation shift that drives caregivers out of the profession becomes ten minutes inside the visit itself.
Schedule visibility for the week.
Upcoming shifts, client addresses, care plan summaries, special instructions, and any updates from the agency — all visible at a glance. No more "what's my schedule next week?" text to the scheduler at 9pm.
Pay accuracy, visible.
Hours worked, hours verified, hours that will be paid — all visible in the app. When the caregiver clocks her shift, she can see in the same app that her pay record matches her work record. Trust accumulates. The 100-day cliff narrows.
Training delivered in workflow.
Required training, waiver-specific modules, CPR refresh — delivered through the app in 15- to 90-minute blocks that fit before, after, or between shifts. The caregiver does not lose shift coverage to stay current. Multilingual delivery built in.
Care plan and family notes.
The care plan the RN built, the family preferences documented at intake, the specific things the client's daughter asked the agency to remember — all visible to the caregiver before she walks through the door. Continuity of care delivered through continuity of context.
For Owners and Operators on the Move
What the Owner Sees.
Real-time agency view.
Today's shifts confirmed, in progress, completed. Open shifts that need coverage. EVV exceptions that need resolution. Billing claims ready to submit. Authorizations approaching expiration. All visible in a single screen the owner can scan in thirty seconds between meetings.
5am call-out handled before you wake up.
When a caregiver calls out overnight, the replacement is found and offered automatically. The owner opens the app to a confirmation, not a scramble.
Case manager and family communication routed properly.
Inbound messages from case managers, families, and caregivers all visible in one inbox — categorized, prioritized, with the right team member assigned. The owner is not the after-hours line anymore.
Agency Value Scorecard, live.
Where the agency stands on the seven dimensions buyers verify in due diligence — owner independence, billing cleanliness, compliance record, caregiver retention, census stability, documentation completeness, payer diversification. Updated every operational cycle, visible to the owner from anywhere.
The dashboard CareBravo advisors share.
For agencies in the Done With You tier, the advisor reviews the same dashboard the owner is looking at, in the same app. Quarterly business reviews start with shared visibility, not with PDF exports.
Alerts that matter.
Not notification noise — the three or four signals each day that actually require the owner's attention. An authorization expiring this week. A caregiver credential about to lapse. A claim that requires owner sign-off. A case manager who has called twice. Everything else handled below the alert layer.
At Every Stage
For the Owner You Already Are.
Tasha — pre-launch through 20 patients
The app is how you run the agency on the days you are also covering a shift yourself. The app is also how your first ten caregivers experience working for a professional agency — which makes the difference between them staying past 100 days and not.
Jackie — 30 to 70 patients
The app is what gets you out of the office for the first time in five years. You can be at your kid's basketball game and still know that the EVV exception from this morning was resolved, the authorization that was expiring is renewed, and the call-out at 8pm was covered.
Denise — 71+ patients
The app is the integration layer between you and your operating team. You see what they are seeing. They see what you need them to see. The Saturday morning catch-up call with your COO that has been part of your life for three years becomes optional.
Built for the Connectivity Reality of Home Care.
Home care does not happen in an office. It happens in homes, basements, rural areas with three bars of signal, and apartments where the wi-fi is not on the agency's network. The CareBravo app is built for that reality:
- Clock-in and documentation work offline. When connectivity is gone, the visit data is captured locally and synced when the device reconnects. EVV verification meets the federal and state requirements either way.
- Voice-to-text works in the languages the workforce speaks. Spanish, Haitian Creole, Mandarin, Vietnamese, Russian, Portuguese, and additional languages as the workforce composition requires.
- Battery and data discipline. The app is built to use a fraction of the data and battery a typical mobile workforce app consumes — because caregivers cannot lose their phones to a 5pm low-battery alert.
Available For
- iOS — App Store
- Android — Google Play
- Compatible with the devices most caregivers already carry
The app installs in under five minutes. New caregivers are trained on the app workflow in under an hour. The training is built into the onboarding flow and runs automatically.
Questions
What Owners and Caregivers Ask About the App.
Does the CareBravo app replace my caregivers' personal phones?
No. The app installs on the caregiver's existing personal phone — most caregivers already have iOS or Android devices that meet the technical requirements. For agencies that prefer to issue agency-owned devices, that option is available, but most CareBravo agencies operate on the bring-your-own-device model that the field workforce already uses.
Does the app work without internet connectivity?
Yes. Clock-in, clock-out, and visit documentation work offline. Data syncs when the device reconnects. EVV verification meets federal and state requirements regardless of whether the visit happened in a connected or disconnected environment.
What about caregivers who are not technology-comfortable?
The app is designed for usability across technology comfort levels. The onboarding flow walks through the core workflow in under an hour. The most common workflows — clock-in, visit documentation, schedule view, message — are accessible in two taps or fewer. Agencies that have rolled out CareBravo to caregiver workforces with mixed technology comfort have not encountered systemic adoption resistance.
Does the app integrate with what my caregivers already use for EVV?
The CareBravo app handles EVV verification natively for the state's required aggregator (Tellus/Netsmart in Georgia, HHAeXchange in many states, AuthentiCare in Kansas/New Mexico, and the equivalents in other states). Caregivers do not need a second app for EVV. The single app captures the visit and forwards verification to the state aggregator automatically.
Can families access the app?
Families have a separate, simpler family-facing surface that shows visit confirmations, care notes appropriate to share, schedule changes, and the right contact pathway for the right type of concern. The full operational app is for caregivers and the agency team; the family-facing surface is calibrated to what families need to see.
What about HIPAA?
The app operates under HIPAA discipline by default. Caregiver and owner access is role-based; family access is calibrated to the consent on file. Audit trails track every interaction. The app meets the federal requirements for protected health information across all care delivery surfaces.
The hours the owner spends opening her laptop at 11pm are Time Drain and Energy Drain — the two drains that close more agencies before exit day than any other. The diagnostic shows you what the current pattern is costing.