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It’s 5:47 AM. Your phone buzzes. A caregiver just texted: “I can’t make my 7 AM.” You have 73 minutes to find a replacement. Your client wakes up at 6 AM expecting care. You’re already sweating.
CareBravo solves the 6 AM scramble before you wake up. Cary identifies qualified backups, sends shift offers, secures confirmation, and notifies the client—all while you’re still sleeping. 95% shift fill rate guaranteed. Industry average: 87%.
5:47 AM. Caregiver calls off. Your phone is ringing. Your heart rate spikes. You have roughly 13 minutes to either find a replacement or call the family and apologize.
You pull up your scheduling system. You see who’s available. But are they actually qualified for this client? Have their credentials expired? Do they know this family? Have they worked this route before? You’re speed-scrolling through tabs, mentally calculating who might work, while the clock ticks toward 6 AM.
You send a text to three caregivers. Two don’t respond immediately (it’s early). One responds but says it’s too far. You call the fourth. She can do it—but she’s never been to this client’s house and doesn’t know the care routine. You brief her in 90 seconds. She makes it there by 6:15. The client is frustrated. There’s a care plan violation in the EVV. It gets flagged. It gets recorded.
This happens 2-3 times per week.
Over the course of a month, you lose: caregiver burnout from constant scrambling, client dissatisfaction from late starts, care plan violations from coverage gaps, revenue from shifts you had to reduce or fill with premium-pay staff, and sleep (because you’re mentally on-call 24/7).
This is what Care Chaos™ looks like in scheduling: Every morning is a crisis. Every call-off is a scramble. Every scramble costs money, reputation, and sanity.
Your scheduling system sends out a “Call-off alert” at 5:48 AM. You get a notification. You open the app and see your available caregivers list. But that list doesn’t tell you who’s actually qualified for this client, who’s worked with this family before, or who can physically get there in time.
You’re staring at names and availability flags, but you still have to manually evaluate: Who’s credentialed for this care type? Who knows this client? Who can get there? You’re doing the triage in your head while the family wakes up in 10 minutes.
The moment a caregiver calls off, Cary evaluates all available caregivers against: required credentials, care type qualifications, client preferences, travel time, and prior relationship history. Cary instantly identifies the best 3 matches, sends shift offers to all three simultaneously, and waits for the first acceptance.
You don’t scramble for coverage. You wake up to: “All shifts covered. 47 call-offs handled last month. Zero unfilled shifts.”
Role: Texas, 120 caregivers, Operations Director
Stats: 95% shift fulfillment | 47 call-offs handled autonomously | Zero unfilled shifts in 30 days.
This is one of 7 guaranteed outcomes. Explore them all or start with a personalized demo.