CareBravo vs AlayaCare

AlayaCare is a well-built home care platform with a strong clinical foundation. They've added AI features that help your team work more efficiently — a scheduling agent that fills vacant visits, a verification agent that checks data quality, a care plan agent that drafts recommendations.

Those are useful features. But your team still operates the software. Your coordinator still manages the schedule. Your billing team still runs claims. Your compliance officer still handles audits. The AI assists — your team executes.

CareBravo works differently. The nine operational functions are delivered as completed work. Your team doesn't operate the software and receive AI assistance. Your team receives the operational output — shifts filled, EVV verified, claims checked, compliance confirmed — and reviews it.

AlayaCare's AlayaFlow launched in October 2025 with three agents. Each performs a specific task well. But each works alone — the scheduling agent doesn't know what the billing workflow needs, and the verification agent doesn't coordinate with credentialing.

CareBravo's 12 agents operate across all nine functions in one connected system. When the shift-filling agent assigns a caregiver, credentialing has already been verified. When EVV is validated, the billing agent already knows. When an exception is resolved, the compliance trail is already logged. The difference isn't just the number of agents — it's whether they work together.

Each agent handles a specific operational function — running continuously, logging every decision with full reasoning for compliance review. All 12 are included in Tier 2 and Tier 3. No add-ons. No per-agent pricing.

AlayaCare is a strong platform. If your agency has dedicated operational staff — a scheduler, a billing specialist, a compliance officer — and you want AI to help them work faster, AlayaCare is a reasonable choice.

But if your agency needs the operational capacity without the proportional headcount — if you need the work delivered, not just better tools to do the work — that's a different model entirely. That's what CareBravo delivers.

Set aside the 12 AI agents for a moment. CareBravo's entry-level tier — "You Run It" at 1.47% of collected revenue — includes all nine operational functions in one connected system with proactive error monitoring. No AI agents. No outsourced staff. Just a single platform that replaces your scheduling platform, EVV system, billing software, CRM, payroll file generation, documentation tool, applicant tracker, training system, and task management.

Most agencies running AlayaCare also run 3-5 other tools alongside it to cover the gaps. That's 3-5 separate logins, 3-5 separate invoices, and zero data flowing between them. When a caregiver's certification expires in your training system, does your scheduling software know? When a new referral lands in your CRM, does your scheduling queue update? When billing fails, does your project management track the resolution?

AlayaCare covers 5 of CareBravo's 9 functions natively. Here's the full comparison:

Payroll data must be exported and reconciled with an external processor. Hiring and training are marketplace add-ons, not integrated workflows. Project management doesn't exist — tasks generated from operational events go untracked or end up in spreadsheets and email threads.

In CareBravo, all nine functions share one data layer. A caregiver's expired certification blocks them from being scheduled — automatically. A billing exception generates a project management task — automatically. A new referral creates a scheduling request — automatically. And when payroll runs, the file is generated directly from scheduling and EVV data — overtime, variable pay, shift differentials already calculated and reconciled. No manual data entry. No spreadsheet reconciliation between systems. Every provider needs an external payroll processor like Gusto, Paychex, or Viventium — the question is whether the data arriving at that processor is clean or cobbled together from separate systems.

AlayaCare charges a flat monthly fee regardless of whether your agency is growing or declining. You pay the same amount whether your collections are up 40% or down 20%.

CareBravo pricing is a percentage of collected revenue — money that has already hit your bank account. If your collections are lower, your cost is lower. As your revenue grows, your cost grows proportionally — but your net gain grows faster because operational capacity scales without adding staff. Your success and ours are the same number.