Comparison

Traditional Platforms Cover Three Functions. You Operate All of Them. CareBravo Delivers Nine.

Most home care software handles scheduling, EVV, and billing — and your team runs every one. CRM, payroll, hiring, training, documentation, and project management? Separate tools, separate subscriptions, or nothing at all. Here's how the two models compare.

100+ agencies. 73% average revenue growth. No added back-office hires.

You Operate It — or You Receive the Work

Every home care platform handles similar work — scheduling, compliance, billing. The difference is whether your team has to do it after the software surfaces it.

Traditional Platforms

You Buy the Tools. You Run Them.

The platform organizes information and surfaces alerts. Your team completes every workflow.

System shows a scheduling conflict — someone on your team resolves it
System flags an EVV exception — someone investigates it
Billing data compiled — someone reconciles it against payer rules
CRM, payroll, hiring, training — separate tools or not covered
More clients means more hours from your team
CareBravo

Work Is Delivered. You Receive It.

Nine operational functions are delivered as completed work. Your team focuses on care and growth.

Scheduling conflicts resolved — schedule delivered
EVV compliance maintained — documentation complete
Claims processed end-to-end — Medicaid, VA, private pay
CRM, payroll, hiring, training, docs, PM — all pre-built
More clients — same team

Same types of work. Different model for who does it. One requires your team to complete every workflow at every volume level. The other applies Autonomous Caring® — admin in the background, your team in presence — and that's the methodology behind 73% average revenue growth across 100+ agencies without adding back-office hires.

What's Covered, What's Not, and What You Still Need

Most platforms cover the core three — scheduling, EVV, and billing. Everything else requires separate tools, separate subscriptions, and time to manage each one. Here's the full picture across all nine operational functions.

Function
Traditional Platforms
CareBravo
Scheduling
Included — but conflicts flagged for your team to resolve
Delivered as completed work — conflicts resolved, confirmations sent
EVV & Compliance
Included — but exceptions flagged for your team to investigate
Maintained continuously — exceptions resolved, documentation generated
Billing & Claims
Included — but your team reconciles payer rules and handles denials
Processed end-to-end — payer rules applied, clean claims submitted
CRM & Referrals
Not included — requires separate CRM or tracked in spreadsheets
Built in — referral pipeline, EDWP forms, case manager follow-up
Payroll
Not included — requires Viventium, ADP, or Paychex separately
Handled within the same system — integrates with payroll providers
Nurse Documentation
Not included — requires separate EHR or manual charting
Generated from care delivery data — connected to compliance and billing
Caregiver Hiring
Not included — requires separate ATS or job board management
Managed from application to first shift — in one system
Caregiver Training
Not included — requires CareAcademy, Relias, or spreadsheet tracking
Connected to scheduling — caregivers not schedulable until current
Project Management
Not included — tasks tracked in Asana, email, or the owner's head
Tasks triggered from operational events — assigned and tracked

Traditional platforms cover 3 of 9 — and you operate all three. The other six functions require separate tools, separate subscriptions, and someone's time to manage each one. CareBravo delivers all nine as completed work within one system.

What Happens When You Add More Clients

The real difference between models shows when volume increases. Here's what happens on a traditional platform as an agency grows.

1
At 200 shifts/month — one person stretches across scheduling, billing, and compliance. It works, but barely. CRM doesn't exist. Payroll is a separate system. Training is tracked on paper.
2
At 400 shifts/month — scheduling conflicts start stacking up. Billing takes longer each week. Someone has to be hired to handle the volume, or things start slipping.
3
At 700 shifts/month — you need dedicated help for scheduling, billing, and compliance. Plus a CRM tool, a separate payroll system, maybe a training platform. The stack is growing.
4
At 1,000+ shifts/month — the back office is now a department. Multiple people, multiple systems, multiple reconciliation points. Revenue is up — but so is operational cost.

On CareBravo, all nine functions are already running at every stage. Revenue scales with client volume. Operational cost stays flat. The gap between the two is margin — and it widens with every shift you add. That's the math behind 73% average revenue growth across 100+ agencies.

Measured after implementation. Timeframe varies by agency size and payer mix.

When Each Model Makes Sense

CareBravo isn't the right fit for every agency. Here's a straightforward look at which model serves which need.

A Traditional Platform Fits When…

You have a full back-office team and want hands-on control over every operational decision. Your volume is stable and you're not planning growth that would stretch your current team. You prefer to manage each workflow directly and have the staff capacity to support that.

CareBravo Fits When…

You want operations delivered, not managed. You're growing or want to grow without needing to build a full back-office team first. You've hit the point where more clients means more admin burden — and you don't have the capital to hire your way through it. You want your time back.

The question isn't which software has more features. It's whether you want to operate your tools — or receive your operations.

It's Not Subscription vs. Subscription

Most agencies compare software subscriptions. That's the wrong comparison. The right comparison is total operational cost — the tools, the additional subscriptions, and the time your team spends operating all of them.

Traditional Platform Stack
CareBravo
Agency management platform subscription
One subscription — all nine functions
+ Separate CRM tool (or no CRM at all)
CRM and referral management included
+ Separate payroll platform subscription
Payroll processing included
+ Separate training platform (CareAcademy, Relias)
Caregiver training included
+ Separate ATS or recruiting tools
Hiring pipeline included
+ Project management tool (Asana, Trello, spreadsheets)
Project management included
+ Time spent operating and reconciling across all systems
Work delivered as completed output

For most agencies, CareBravo's total cost is lower than the stack of separate tools and the time traditional platforms require. And that's before accounting for the revenue growth that comes from having all nine functions running — not just three.

Comparison Questions

Traditional platforms cover scheduling, EVV, and billing — but your team operates every module. CRM, payroll, hiring, training, documentation, and project management require separate tools. CareBravo delivers all nine functions as completed work within one system. You don't operate the software — you receive the output.

They solve different problems. Those platforms are comprehensive tools your team operates — and they're good at that. CareBravo delivers completed operational work across nine functions. If you have a full back-office team and want manual control, traditional platforms serve that need. If you want operations delivered, CareBravo is built for that.

Because every workflow still requires someone to complete it. The platform flags a scheduling conflict — someone resolves it. The platform surfaces an EVV exception — someone investigates it. More volume means more of those tasks. Traditional platforms make work visible. They don't complete it.

Most traditional platforms cover scheduling, EVV, and billing. CRM and referral management, payroll, nurse documentation, caregiver hiring, caregiver training, and project management require separate tools. CareBravo delivers all nine within one system — pre-built, not assembled from separate subscriptions.

Yes. CareBravo applies payer-specific billing rules for Medicaid, VA, and private pay automatically. The difference is that billing is processed as completed work — claims submitted, denials tracked, resubmissions handled — not flagged for your team to manage.

When you have a full back-office team and want hands-on control over every operational decision. Some agencies prefer managing each workflow directly and have the staff to support that. Traditional platforms serve that preference well. CareBravo is built for agencies that want operational work delivered — not managed.

The right comparison is total operational cost — the platform subscription, plus the separate CRM, payroll, training, and recruiting tools, plus the time spent operating and reconciling across all of them. CareBravo delivers all nine functions in one subscription. For most agencies, the total cost is lower than the traditional stack.

It depends on what your agency needs. If you want tools to organize and manage operations with full manual control, HHAeXchange, AlayaCare, and WellSky are established options. If you want nine operational functions delivered as completed work, CareBravo is the only platform that has proven that model — 73% average revenue growth across 100+ agencies without adding back-office hires.

See the Comparison Live

Walk through all nine functions side-by-side with a CareBravo advisor. We'll show you what arrives pre-built for an agency your size.

Or see the results across 100+ agencies →