Denise noticed it on a Friday last autumn — she sat with a patient for twenty minutes that weren't scheduled, weren't billable, weren't part of any care plan. She was just a nurse sitting with a patient who wanted company. She cried in the car on the way home. Not in a bad way. That moment was available because, for the first time in eight years, twenty minutes weren't owed to something administrative. The documentation burden is the thing that stole those twenty minutes from the previous eight years. It's what steals them for Jackie at 30 patients, doing supervisory visit notes at 10 PM. It's what Tasha is leaving the hospital to escape — and what she'll rebuild if she doesn't choose the right operational foundation.