Missouri EVV Compliance

Missouri MO HealthNet Uses Sandata for EVV.
Here's What That Means.

Missouri MO HealthNet designates Sandata as its EVV aggregator under an Open model. Every qualifying home care visit must have a clean, resolved Sandata record before billing can proceed. CareBravo manages exception resolution and billing readiness as delivered operational work.

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Missouri EVV — Quick Reference

What Missouri Requires

Requirement
Detail
State Agency
MO HealthNet Division (Missouri DHSS)
EVV System
Sandata (state-designated aggregator)
EVV Model
Open — Sandata aggregator, agency-choice capture method
Services Covered
Personal Care Services, Home Health aide services, qualifying HCBS waiver services
Key Waivers
Aged and Disabled Waiver (ADW), Comprehensive Waiver
Enforcement
Claims require matching, resolved EVV record in Sandata to process
How It Works

Sandata, Open Model, and the Daily Exception Queue

Missouri's Open model allows agencies to choose any compliant EVV capture tool. Sandata is the state-designated aggregator — the destination where all visit records must land before a MO HealthNet claim can process. The capture method is agency choice. The aggregator is not.

Daily compliance work centers on exception resolution. Missed clock-ins, GPS mismatches, visit time discrepancies — each produces a Sandata exception that must be resolved before billing. Agencies managing this manually find billing delayed when exceptions accumulate faster than they're cleared.

CareBravo manages the Missouri Sandata exception queue as part of its daily delivered operations. Exceptions are resolved on schedule — billing-ready outputs arrive without a separate reconciliation step.

The Real Cost

Sandata Exceptions Are Revenue Waiting

Each unresolved Sandata exception is a delivered visit that can't bill yet. For a 30-patient Missouri agency, a week's exception backlog typically represents $700–$1,400 in delayed revenue. CareBravo resolves exceptions daily — Missouri agencies receive billing-ready outputs without manually working the Sandata queue.

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Questions

Missouri EVV — Common Questions

Missouri uses Sandata as its state-designated EVV aggregator under an Open model. All qualifying home care visits must submit EVV data to Sandata before MO HealthNet claims can process. Open model allows agency-choice capture tools — Sandata is the aggregator destination.

Yes. Missouri's Open model allows any compliant capture tool that submits data to Sandata. Confirm your tool has a working Sandata integration before relying on it for MO HealthNet billing.

Federal law requires EVV for all MO HealthNet-funded Personal Care Services and Home Health aide visits. The Aged and Disabled Waiver (ADW) and Comprehensive Waiver also require EVV for qualifying home-based services. Verify specific service code coverage with MO HealthNet Division.

CareBravo integrates with Sandata and manages exception resolution, visit reconciliation, and MO HealthNet billing readiness as delivered operational work. Missouri agencies receive billing-ready outputs without managing the Sandata queue themselves.

Missouri EVV Compliance, Delivered

CareBravo manages Sandata exception resolution and MO HealthNet billing readiness for Missouri home care agencies — as completed operational work.

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