Minnesota's Open model gives agencies flexibility in how visit data is captured — HHAeXchange's mobile app, telephony, or compatible third-party tools. The aggregator is HHAeXchange, and that isn't flexible. All visit records must reach HHAeXchange before a Medical Assistance claim can be processed.
Minnesota's PCA program has specific program arrangements — including PCA Choice and fiscal agent frameworks — that can create additional EVV submission requirements beyond the standard HHAeXchange baseline. Agencies serving PCA clients should verify current EVV requirements with DHS for each program arrangement they participate in.
CareBravo manages the HHAeXchange exception queue and visit reconciliation as daily delivered operations for Minnesota agencies — including program-specific requirements for PCA and waiver services.