System transitions create a specific compliance risk: agencies that operated under a prior EVV arrangement and haven't completed HHAeXchange enrollment may be logging visits through the old path — but the new aggregator isn't receiving them. This won't surface immediately. It surfaces at billing time, when claims arrive without matching HHAeXchange records.
For Michigan agencies in the final phase of transition, the priority is confirming that your HHAeXchange enrollment is complete, that your caregivers are provisioned in HHAeXchange, and that your EVV capture method is routing data to HHAeXchange — not to a prior system you may have used before the transition.
CareBravo manages the HHAeXchange integration, enrollment verification, and exception resolution as delivered operational work for Michigan agencies — including agencies navigating the final transition phase.