Kansas Uses AuthentiCare for EVV.
Here's What That Means for Your Agency.

Kansas's Provider Choice model lets agencies select their own EVV capture method — AuthentiCare's native telephony, its mobile app, or an alternative tool that integrates with AuthentiCare's aggregator. The capture method is agency choice. The aggregator is not.

All visit data must reach AuthentiCare before a Kansas Medicaid claim can process. Exceptions — missed clock-ins, GPS mismatches, visit time discrepancies — must be resolved in the AuthentiCare portal before billing. Agencies that manage this manually between billing runs often find the exception queue building faster than it gets resolved, creating billing delays that compound week over week.

CareBravo manages the AuthentiCare exception queue as part of its daily delivered operations for Kansas agencies. Exceptions are resolved on schedule — not when the billing cycle forces a manual reconciliation.

Each unresolved AuthentiCare exception is a visit that was delivered but can't yet bill. For a 30-patient Kansas agency, a week's exception backlog typically represents $700–$1,400 in delayed revenue. The care was provided. The caregiver was there. The record just isn't clean enough to submit yet.

CareBravo resolves AuthentiCare exceptions daily. Kansas agencies receive billing-ready outputs — not a portal to work through before billing can begin.