Indiana's Open model gives agencies flexibility in how they capture EVV data at point of care — mobile apps, telephony, or alternate devices. The destination is fixed. All visit records must reach Sandata, Indiana's state-designated aggregator, before a Medicaid claim can be processed.
Compliance falls on the exception side. When a visit produces an exception in Sandata — missed clock-in, GPS location mismatch, time discrepancy — that exception must be corrected before billing. Agencies that manage the Sandata queue manually often find exceptions accumulating between billing runs, which delays revenue for those visits.
CareBravo manages the Indiana Sandata exception queue as part of its daily delivered operations. Exceptions are resolved on schedule so billing-ready outputs are available without a separate reconciliation step before each billing cycle.