Provider Choice means Idaho gives agencies flexibility in how they capture EVV data at the point of care. Mobile apps, telephony, fixed-location devices — any compliant method is permitted. The flexibility ends at the aggregator. All visit data must reach Sandata, Idaho's designated EVV system, before a Medicaid claim can process.
The compliance work is the same regardless of capture method: exception resolution. When a visit produces an exception in Sandata — a missed clock-in, a GPS location that doesn't match the service address, a visit time outside the authorized window — that exception must be corrected before billing. Idaho Medicaid doesn't process claims against open exceptions.
CareBravo manages the Sandata exception queue daily for Idaho agencies as part of its delivered operational work. You choose how caregivers capture the visit. CareBravo ensures the record is clean before it reaches your biller.