Connecticut EVV Compliance

Connecticut Uses Sandata for EVV.
Here's What Your Agency Needs to Know.

Connecticut Medicaid (HUSKY Health) mandates Sandata as its EVV aggregator under a Hybrid model. Every Medicaid home care visit needs a clean EVV record in Sandata before billing proceeds. CareBravo manages the exception resolution and billing readiness as delivered operational work.

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Connecticut EVV — Quick Reference

What Connecticut Requires

Requirement
Detail
State Agency
DSS — Connecticut Department of Social Services (HUSKY Health)
EVV System
Sandata (state-designated aggregator)
EVV Model
Hybrid — Sandata aggregator, agency-choice capture method
Services Covered
Personal Care Services, Home Health aide services, qualifying HCBS waiver services
Key Programs
HUSKY Health, CT Home Care Program for Elders (CHCPE), other HCBS waivers
Enforcement
Claims require matching, resolved EVV record in Sandata to process
How It Works

The Sandata Exception Queue — What Actually Blocks Billing

Connecticut's Hybrid model means your agency can choose any compliant EVV capture method. Caregivers can use a mobile app, telephony, or an alternate device. The state doesn't mandate a specific tool. What it mandates is that the visit data arrives in Sandata.

Compliance happens at the exception level. When a visit produces an exception in Sandata — a caregiver who forgot to clock out, a GPS that didn't register the correct address, a visit duration that doesn't match the authorized window — that exception must be corrected before the visit can bill. Connecticut Medicaid doesn't process claims against unresolved exceptions.

For agencies managing this manually, the exception queue grows faster than it gets cleared. CareBravo manages Connecticut's Sandata exception queue daily as part of its delivered operations.

The Real Cost

An Exception Backlog Is a Revenue Backlog

Each unresolved exception in Sandata represents a delivered visit that can't bill yet. For a 30-patient Connecticut agency, a one-week exception backlog typically represents $900–$1,600 in delayed revenue. The visits were delivered. The caregivers showed up. The billing is blocked because the EVV record isn't clean.

CareBravo resolves exceptions daily. Connecticut agencies receive billing-ready output without managing Sandata themselves.

See What Unresolved EVV Costs →
Questions

Connecticut EVV — Common Questions

Yes. Connecticut's HUSKY Health Medicaid program requires EVV for Personal Care Services and Home Health aide visits. EVV data must be submitted to Sandata, the state-designated aggregator, before claims can be processed. The federal 21st Century CURES Act mandates this for all states.

The Connecticut Home Care Program for Elders (CHCPE) provides HCBS to older adults at risk of nursing home placement. Services delivered under CHCPE that qualify under EVV mandates — including personal care and aide services — require EVV submission through Sandata. Confirm specific service code coverage with DSS.

Yes. Connecticut's Hybrid model allows agencies to choose any compliant EVV capture tool. The requirement is that visit data reaches Sandata — not that caregivers use Sandata's mobile application. Verify that your chosen tool has a working integration with Sandata before relying on it for Medicaid visits.

CareBravo integrates with Sandata and manages exception resolution, visit reconciliation, and billing readiness as delivered operational work. Connecticut agencies receive billing-ready outputs without tracking the Sandata exception queue themselves.

Connecticut EVV Compliance, Delivered

CareBravo manages Sandata exception resolution and HUSKY Health billing readiness for Connecticut home care agencies — delivered as completed operational work.

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